Web chat
Website chats from ElevenLabs, Retell AI and Vapi agents.
WhatsApp conversations, next to every call
Link your client's WhatsApp Business number to their ElevenLabs agent, and their WhatsApp conversations appear in the portal with transcripts and outcomes.
- 14-day free trial
- No card needed
How it works
Connect the number in ElevenLabs
Your client's WhatsApp Business number is imported in their ElevenLabs account.
Link it in the portal
Link the number to the client's workspace and choose the agent that replies.
Conversations appear
Messages, voice notes and WhatsApp calls show in your client's Conversations.
What your client sees
WhatsApp conversations next to their calls
Every conversation lands in Conversations with a WhatsApp label, a chat-style transcript, the message count, outcome and summary.
- Channel badge on every conversation
- Chat-style transcript and summary
- Filter by channel
Each chat as a thread
Open any chat to read it like a conversation, with the outcome and summary at the side.
Questions agencies ask
Who owns the WhatsApp Business account?
Your client does. Your client owns their WhatsApp Business account, and Meta bills the business directly for WhatsApp fees. ElevenLabs bills for agent usage.
What does WhatsApp cost?
WhatsApp fees are billed by Meta to your client's WhatsApp Business account, and ElevenLabs bills for agent usage. Voice AI Portal does not add a per-message fee.
Can different clients use different providers?
Yes. Each client workspace connects to one provider account, so one client can be on Retell AI, another on Vapi and another on ElevenLabs, all in the same agency login.
A workspace stays with the provider it was set up with, and you can update its API key at any time.