Conversations
Search, replay and read every call.
Voice
Every voice AI call, ready to replay
Recordings, searchable transcripts, summaries and outcomes for every call your clients' agents handle on ElevenLabs, Retell AI or Vapi.
- 14-day free trial
- No card needed
Works with
How it works
Connect the provider
Add the client's ElevenLabs, Retell AI or Vapi API key in a new workspace.
Pick agents and numbers
Choose which agents and phone numbers to report on.
Invite your client
They sign in to your branded portal and see every call.
What your client sees
Inbound and outbound calls in one list
Each call with its outcome, sentiment and duration. Filter by status, end reason and date, or search.
- Inbound and outbound together
- Filters and search
- Outcome and sentiment for every call
The recording, the transcript and the summary
Your client can play, search and download each call, and read a quick summary of what happened.
- Recording player with download
- Searchable transcript
- Quick summary and outcome
Questions agencies ask
Do I need new phone numbers?
No. Use the phone numbers already in your client's ElevenLabs, Retell AI or Vapi account. The portal reads them from the provider and shows which agent answers each one. Numbers are bought and managed in your provider account.
Can clients download recordings and transcripts?
Yes. On each conversation, clients can play and download the recording, and search, copy or download the transcript as a text file.
Where does call data live?
Inbound call recordings and transcripts stay in your client's ElevenLabs, Retell AI or Vapi account. The portal reads them from the provider when someone opens a page and does not keep a copy.
Outbound campaign records are stored in Voice AI Portal so you can track each campaign. Provider API keys are encrypted with AES-256-GCM, and row level security keeps each agency's data apart.
Can different clients use different providers?
Yes. Each client workspace connects to one provider account, so one client can be on Retell AI, another on Vapi and another on ElevenLabs, all in the same agency login.
A workspace stays with the provider it was set up with, and you can update its API key at any time.