Getting Started Guides

Step-by-step tutorials for new users to get up and running with Voice AI Portal in under 10 minutes

Create Your Account

Learn how to create your Voice AI Portal account in under 2 minutes using secure one-time code authentication and start your 14-day free trial. Voice AI Portal makes it easy for agencies to manage multi-vendor voice AI deployments under your…

Set Up Custom Domain

Setting up a custom domain is the first step in white-labeling Voice AI Portal. Your custom domain allows you and your clients to access the platform through your branded URL instead of the default Voice AI Portal address. Before You…

Configure Your Branding

Set up your agency’s white-label branding so clients experience your brand — not Voice AI Portal’s. This guide walks you through every step from agency profile to advanced customisation. Time to complete: ~10–15 minutesWho this is for: Agency admins setting…

Configure Custom Email

By default, without custom email configuration, every email your clients receive — including login codes, workspace invites, onboarding emails, and system notifications — will be sent from [email protected]. That means your clients see Voice AI Portal’s brand in their inbox,…

Create a Workspace

A workspace is a dedicated, branded environment for one of your clients. It connects to their Voice AI provider, displays their agents and phone numbers, tracks their call analytics, and optionally enables outbound calling campaigns. Every client you onboard gets…

Invite a Client User

Once your workspace is created, the next step is giving your client access to it. Adding a client user creates their account, assigns them to their workspace, and automatically sends them a branded login email — no password setup required…