Product updates for Voice AI Portal, newest first.https://voiceaiportal.com/en-GBhttps://voiceaiportal.com/changelog/#2026-10-14-chats-and-sms-all-providers/https://voiceaiportal.com/changelog/#2026-10-14-chats-and-sms-all-providers/Conversations now include web chats and SMS from Retell AI and Vapi agents, next to their calls, as they already did for ElevenLabs agents.Wed, 14 Oct 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-10-14-client-billing/https://voiceaiportal.com/changelog/#2026-10-14-client-billing/Sell each client a monthly minute plan and minute packs, count usage across every agent, and get paid into your own Stripe account. Included on every plan.Wed, 14 Oct 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-10-14-elevenlabs-conversations/https://voiceaiportal.com/changelog/#2026-10-14-elevenlabs-conversations/Conversations from ElevenLabs agents now load through ElevenLabs' conversations list for each agent, so clients see every conversation, with success rates and minutes.Wed, 14 Oct 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-10-14-manual-billing/https://voiceaiportal.com/changelog/#2026-10-14-manual-billing/Payment details and a payment page in every bill, "I've paid", reminders you schedule, portal invoices, statements, bulk payments and Xero and QuickBooks exports.Wed, 14 Oct 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-10-14-new-client-dashboard/https://voiceaiportal.com/changelog/#2026-10-14-new-client-dashboard/Clients get a redesigned dashboard showing what their AI handled, and Call History becomes Conversations, with search, filters and every recording and transcript.Wed, 14 Oct 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-10-14-setup-checklist-agency-dashboard/https://voiceaiportal.com/changelog/#2026-10-14-setup-checklist-agency-dashboard/New agencies get a setup checklist from sign-up to first branded client, and the agency dashboard is simpler to run day to day.Wed, 14 Oct 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-10-14-staff-time-handled/https://voiceaiportal.com/changelog/#2026-10-14-staff-time-handled/A new way to show clients the value of their AI, counted only from conversations the AI resolved, with the counting rules written down.Wed, 14 Oct 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-10-13-whatsapp-for-elevenlabs/https://voiceaiportal.com/changelog/#2026-10-13-whatsapp-for-elevenlabs/Link a client's WhatsApp Business number to their ElevenLabs agent, and every WhatsApp conversation appears in their portal next to their calls.Tue, 13 Oct 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-05-06-call-deletion-audit-log/https://voiceaiportal.com/changelog/#2026-05-06-call-deletion-audit-log/Agency owners, and users they allow, can delete a call when a client asks. Each deletion is recorded in a call deletion log.Wed, 06 May 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-02-21-update-provider-api-key/https://voiceaiportal.com/changelog/#2026-02-21-update-provider-api-key/Owners and admins can now replace the ElevenLabs, Retell AI or Vapi API key for a client workspace without setting the workspace up again.Sat, 21 Feb 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-02-16-email-hub-in-settings/https://voiceaiportal.com/changelog/#2026-02-16-email-hub-in-settings/Branded email now lives in its own Email Hub tab in agency Settings, next to General and White-Label, so your brand settings are in one place.Mon, 16 Feb 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2026-01-25-outbound-campaigns/https://voiceaiportal.com/changelog/#2026-01-25-outbound-campaigns/Run outbound call campaigns from Voice AI Portal. Upload a lead list, set the calling schedule and follow every call and its outcome.Sun, 25 Jan 2026 00:00:00 GMThttps://voiceaiportal.com/changelog/#2025-12-28-branded-login-pages/https://voiceaiportal.com/changelog/#2025-12-28-branded-login-pages/Choose from four login page designs, Clean, Professional, Modern and Premium, each shown in your logo and colours.Sun, 28 Dec 2025 00:00:00 GMThttps://voiceaiportal.com/changelog/#2025-12-19-white-label-custom-domains/https://voiceaiportal.com/changelog/#2025-12-19-white-label-custom-domains/Agencies can now put the client portal on their own subdomain, such as portal.youragency.com, with the SSL certificate issued for them.Fri, 19 Dec 2025 00:00:00 GMT